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Order, Cart & Payment (5)

Shopping Cart Help (2)

How do I view my Shopping Cart (Shopping Cart & Mini Cart)?
How do I add or remove items from my cart (Shopping Cart & Mini Cart)?

Placing An Order (7)

How can I place an order?
Where does VetTailor ship from?
Does VetTailor send receipts with package?

View all 7

Order Confirmation & Tracking (8)

I’ve received someone else’s order by mistake.
My order arrived damaged/broken/defective.
I am missing items from my order.

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What payment methods do you accept?
Why was my card declined – and how can I fix it?
Why was I charged twice? How do you handle duplicate orders?

Special Offers & Promotions (2)

How do I apply a discount code on the website?
Why is my discount code not working?