How do I track my order on the website?

Modified on Wed, 27 Aug at 2:27 PM

To check your order status anytime, please visit our Order Tracking Page: https://vettailor.com/pages/order-tracking
Two ways to track your order:
  1. Using your order number:

  • Enter your Order Number and the Email Address you used to place the order.

  • Click “Find my orders” to view your details.

  1. If you forgot your order number:

  • Click “I forgot my order number”

  • Fill in your First Name, Last Name, and Email Address

  • Then click “Find my orders”


What you’ll see on the tracking page:
Order Number
Order timeline (e.g., processing, production, shipped)
Current order status
Shipping & Billing address
Customer settings
Order Summary 

Additional Tips:
  • You can also find your tracking link in your Shipping Confirmation Email.

  • If your order includes multiple items, they may ship separately with different tracking numbers.


Didn’t receive tracking info?
  • If it's been more than 7 business days and you still haven’t received any update:

  • Please contact us via email at support@vettailor.com or use the “Open A Support Ticket” or “Contact Us” button on our website.


We’ll help you as soon as possible!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article